WASHINGTON, DC – June 23, 2017 – How will the role of case managers change as the aging population brings greater demand for post-acute care? How will case management help drive transformative change in healthcare delivery? What progress has been made in identifying quality standards and strategies to support the transformation of case management?
As the healthcare industry continues its efforts toward improved health outcomes, lower costs, and value-based reimbursement models, case managers have an opportunity to play an even more critical role, said Cheri Lattimer, RN, BSN, executive director of the National Transitions of Care Coalition. While this profession encompasses a number of important responsibilities in healthcare organizations, Lattimer points out three specific areas of growth in 2017 for case managers: patient engagement and education, transition planning, and role development.
The arrival of a new year and new administration inevitably brings a measure of uncertainty. Within that uncertainty may lie some of the healthcare industry’s greatest challenges for 2017, but it also can yield some of its greatest opportunities. That’s the mindset of case management experts as they reflect on the coming year.
Just like the critical handoff of the baton in a relay race, a smooth transition of care from one healthcare provider or setting to the next is key to reaching the finish line of positive health outcomes, lower hospital readmissions and fewer medication errors. In the move toward value-based reimbursement, best practices in transitions of care have never been more important.
“It’s not just looking at the medical aspects of what the patient is dealing with, but those non-clinical issues that so many times impact a transition and can cause avoidable hospital readmissions,” said Cheri Lattimer, executive director of the National Transitions of Care Coalition. “In good care coordination, the team understands their role is not done when the patient walks out their door. The team must put forth the effort to communicate, share and transfer information and make sure the patient and family caregiver are included.”